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Chatbots weekly digest - Issue #27


Customer Support Automation Weekly Digest

January 20 · Issue #27 · View online
The Web's best digest on Customer Support Automation & AI, by

In the news
Microsoft acquires Maluuba, a startup focused on general artificial intelligence
LinkedIn debuts new desktop version with ‘chatbots’, new search and more
YouTube is testing in-app messaging to take on Facebook
Why B2B Technology Companies Should Embrace Chatbots?
Messenger 2017
Why 2017 is the year of data-driven AI
The AI 100: Artificial Intelligence Startups That You Better Know
Bot building
Benchmarking Natural Language Understanding Systems
Chatbots are only as good as the platform they live on
Interesting bots
How 5 brands have approached their Messenger chatbots
None this week
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