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Chatbots weekly digest - Issue #36


Customer Support Automation Weekly Digest

April 14 · Issue #36 · View online
The Web's best digest on Customer Support Automation & AI, by

In the news
Remember chat bots? Facebook plans to double down after disappointing start
New APIs to power the future of customer engagement in Direct Messages
Facebook Messenger launches AI-enabled suggestions
Kik CEO: Payment is the killer feature bots are waiting for
The Hidden Potential of Chatbots: Content
AI And Community Development Are Two Key Reasons Why Google May Win The Cloud Wars
Workplace diversity will soon include artificial intelligence
Artificial Intelligence and Law - 
A Primer
Bot building
Google to Developers: Here’s How to Stop Making Dumb Chatbots
How to Optimize Chatbots for a Superior Customer Experience
Interesting bots
How I grew JokeBot from 26k subscribers to 117k subscribers
Edwin: Your AI-powered personal English tutor
100 Best Bots For Brands & Businesses
May, 2nd - Paris - Chatbots for the workplace
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