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Chatbots weekly digest - Issue #42


Customer Support Automation Weekly Digest

June 16 · Issue #42 · View online
The Web's best digest on Customer Support Automation & AI, by

In the news
Apple’s Business Chat will bring customer service to the iMessage platform
How Chatbots Improve Customer Experience In Every Industry: An Infograph
One year later, here's the state of the chatbot economy
Your most effective employee could be a chatbot
Why No One Is Using Chatbots
Bot building
6 Efficient Practices To Prevent Your Chatbot From Being a Dummy
10 Metrics Your Chatbot Should Track to Optimize User Experience
Interesting bots
Astro lets you manage your inbox from Slack, check email hands-free with Alexa
French chatbot scene
AI dominates first day of Viva Technology Paris 2017
Chatbot Summit | Berlin, June 26th | Home of the Chatbot Revolution
Chatbots for education | Paris, 29 juin
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