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Chatbots weekly - Issue #2


Customer Support Automation Weekly Digest

April 22 · Issue #2 · View online
The Web's best digest on Customer Support Automation & AI, by

Breaking chatbot news
Viber to Put Full End-to-End Encryption on Their Messaging App
How chatbots will recast customer service for brand marketers | Marketing Dive
The Humans Hiding Behind the Chatbots - Bloomberg
'New metrics will develop': Brands face marketing challenges with messaging's rise - Digiday
Outstanding bots
Stanford University student's chatbot has appealed $3M in parking tickets
(French) Une Américaine crée un bot pour remplacer son CV - Tech - Numerama
Paris - April 25 - "Building your Slack bot: 10 steps to do it right" by Don Goodman-Wilson - Startup Workshops by TheFamily
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