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Chatbots weekly - Issue #21


Customer Support Automation Weekly Digest

November 11 · Issue #21 · View online
The Web's best digest on Customer Support Automation & AI, by

In the news
Facebook Messenger chief says platform’s 34,000 chatbots are finally improving user experience
Mark Zuckerberg shares monetization plans for Messenger and WhatsApp
Twitter has introduced a chatbot to Direct Messages
Expect more chatbots as businesses generate more data
Gartner: By 2020, you'll say more to a machine than to your spouse
Can bots have intelligent conversations and engage audiences?
Bot building
Facebook now lets developers advertise bots in the News Feed
How should bots speak to humans?
Interesting bots
Lufthansa Bestprice Bot Mildred
How Our Dumb Chat Bot Got A Million Users Without Even Trying
French chatbot scene
France makes its bid to be recognized as a global AI hub
None this week
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