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Customer Support Automation Weekly Digest - Issue #105

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Customer Support Automation Weekly Digest

March 13 · Issue #105 · View online
The Web's best digest on Customer Support Automation & AI, by https://answers.botfuel.io/

In the news
Transforming Customer Experience Via Chatbot with 8 powerful Mantras
Chatbots or Humans for Sales? – Lief Larson – Medium
Analysis
Customer Service Automation: Pros, Pitfalls, and Best Practices
Interesting Customer Service
Why Chatbots lead us into a new era of Customer Service
The Future of AI-Fueled Customer Service Is Now – Customer service automation magazine – Medium
Events
Stratégie clients : Le salon btob de la relation client et des centres d’appels
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