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Customer Support Automation Weekly Digest - Issue #115

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Customer Support Automation Weekly Digest

August 21 · Issue #115 · View online
The Web's best digest on Customer Support Automation & AI, by https://answers.botfuel.io/

In the news
AI and Robotics in Retail: Drivers, Impact, and Challenges
Analysis
In charge of technology: the ideal mix to get started with chatbots yourself
Creating Bots That Talk Like Humans With Natural Language Processing
Interesting Customer Service
Competition from virtual employees? Why Customer Service Employees shouldn’t be afraid of chatbots
French chatbot scene
Afrimarket chatbot by Botfuel on Vimeo
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